Reporting Handling Procedures

Reporting Handling Procedures

Ability has established the "Handling of Reported Incidents and Confidentiality Measures". After receiving reports, a task force leaded by Audit Office will take action to investigate the case. The task force will keep informants' identities and their reports confidential and complete the investigation as soon as possible. The informant may report any illegal activities.

After receiving a report, the task force leaded by Audit Office will submit the report to relevant departments for a case review according to the reports handling system. Once the task force found that the report is based on facts after an investigation, an inter-departmental working group shall establish a project committee to review and judge the report. If it indeed violates ethical corporate management requirements, Ability will impose administrative punishments based on the severity of the circumstances, and will claim for restitution of unjust enrichment and take legal actions. In addition, relevant departments shall examine the internal control system and procedures, propose improvement measures to prevent the recurrence of such violations. Audit Office shall keep the written documents for the report, including the acceptance of the report, the investigation process, and the results of the investigation, for a retention period of five years. The documents may be kept in electronic form. If any litigation related to the report occurs before the expiry of the retention period, related materials shall be kept until the litigation is concluded.